Featured Article

How to Jump-Start Sales in Your Health Club

Apr 7, 2008 3:45 PM, By Jim Thomas

We receive many inquiries from health club owners who want to jump-start the membership sales in their club. I always refer to it as “sales magic.” ...

Archived Articles from Step by Step: Sales

How to Jump-Start Sales in Your Health Club

Apr 7, 2008 3:45 PM, By Jim Thomas

We receive many inquiries from health club owners who want to jump-start the membership sales in their club. I always refer to it as “sales magic.” ...

How to Turn Around a Health Club With Lagging Sales

Mar 5, 2008 1:18 PM, By Jim Thomas

Is your health club producing far below potential? In working with clubs all across the country, I get the opportunity to step into health clubs that are in need of a sales turnaround. ...

Growing Your Health Club One Member at a Time

Jan 8, 2008 1:16 PM, By Jim Thomas

The people aspect of the health club business is really what it is all about. Think of your club members and guests as individuals. Once we think that way, we realize our health club is our member -- not the features of the facility. ...

Death of a Salesperson

Dec 5, 2007 11:58 AM, By Jim Thomas

Time for a story: A new health club salesperson was ambitious and eager to learn all he could about the health club business and the technique of selling in the club industry. However, despite all of his efforts, new membership sales were few and far between. Sales effectiveness eluded him. ...

The Power of Questions in the Sales Process

Nov 7, 2007 3:08 PM, By Jim Thomas

Sales training participants in seminars I conduct across the country often ask how they can better control the sales process with their health club guest....

Is Your Health Club Addicted to Bad Profits?

Oct 5, 2007 5:17 PM, By Leslie Nolen

Check your business for these five bad-profit practices......

Tell It Like It Is: How to Succeed Using Testimonials

Aug 9, 2007 11:45 AM

Why waste thousands of dollars on slick marketing and advertising when your most powerful resource is free?...

Ten Ways to Get Out of a Sales Slump

Jul 10, 2007 10:24 AM, By Jim Thomas

There are two kinds of sales people in health clubs: those who are in a slump and those who will be in a slump. It’s happened to most sales people at one time or another. You might find that you can’t get your club guests to join...

Troubleshooting The Sales Cycle In Your Wellness Business: Part 4

Jun 5, 2007 3:55 PM

Leslie Nolen is CEO of The Radial Group, which provides wellness businesses with seminars, publications and coaching on starting and managing profitable and personally rewarding businesses...

Troubleshooting The Sales Cycle In Your Wellness Business: Part 3

May 8, 2007 4:57 PM, By Leslie Nolen

In Part 1, we identified the four key stages of effective sales and marketing strategies: Stage 1: Filling the pipeline with prospects Stage 2: Following up with prospects Stage 3: Exploring ways your business can help prospects Stage 4: Closing sales ...

Troubleshooting The Sales Cycle In Your Wellness Business: Part 2

Apr 9, 2007 11:11 AM

Every successful business has a pipeline of prospects/potential clients and customers. Use these tips to regain control over your pipeline...

Troubleshooting the Sales Cycle in Your Wellness Business: Part 1

Mar 7, 2007 11:22 AM

Finding more members and clients can feel like learning to drive a stick shift. You’ve got the pedal to the metal, generating lots of noise and vibration, but the car just doesn’t move...

Prevent Subtle Sales Missteps

Jan 25, 2007 11:42 AM, By Leslie Nolen

Start by understanding three factors that influence potential customers. If you’re like many health clubs, your sales process and marketing materials overlook these aspects. First, competing choices often seem alike to prospects. Sure, you can rattle off important differences between ...

Automatic Billing for Fitness Professionals

Jan 9, 2007 3:22 PM, By Nick Berry

As an entrepreneur I have realized the benefits of systemization and automation, and how to increase predictable results. As a business coach, I encourage clients who wish to build their business and increase ...

Putting Your Fitness Business in E-motion

Dec 6, 2006 4:36 PM

As a fitness professional, I am always amazed at the different people that I get to meet each day. Many have attained a high level of success in their chosen careers, and I try to learn as much as possible from them whenever I can. When one of my training clients attributed his ...

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