Jul 1, 2008 12:00 PM
Retention Management Helps Decrease Member Attrition
Pinehurst, Nc — The FirstHealth Center for Health & Fitness in Pinehurst, NC, decreased member attrition by 5 percent over the last year while using Retention Management's services. Year to year, FirstHealth decreased attrition from 34 percent to 29 percent. FirstHealth plans to roll out the company's service to their five other centers soon. Retention Management currently provides the center with a series of automated member communication services, including personalized supportive e-mails that are based on each member's attendance patterns, on-going e-mail marketing messages and a new member orientation/education program.
Story Missing Your Link?
Is the above story missing a link? Is it missing a link to your company, or your website? If this is the case please e-mail us and we'll add the link as soon as possible. Thank you!
